Shipping Policy

UK DELIVERY

Guaranteed Next Day delivery is only available to the UK mainland (excluding the Highlands), if you order before 3:00pm GMT Monday to Thursday, and costs £8.99.

Royal Mail 24 delivery is available for the UK mainland for £4.50 and takes 1-3 working days. Royal Mail 48 delivery is available for the UK mainland for £3.99 and takes 2-5 working days.

Free UK Delivery is available on orders over £60 to the UK mainland only excluding the Highland and takes 2-5 working days.

International Delivery

We are proud to offer international shipping services. All orders are shipped within  12 to 48 hours of you placing the order using DHL eCommerce, USPS, or ePacket depending on your location and fastest available service. The typical delivery time frame is between 4 to 13  business days however, you may receive your items much earlier. All orders are shipped with a tracking number so you can track them every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us via e-mail: support@umnaa.co.uk, and we will do our best to help you.